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FAQ

As a fast, safe and reliable delivery company, we provide answers to our most asked questions. For more enquiries, kindly contact us.

  • What is a same day courier service?
    Our service provides you with a completely dedicated driver to collect your goods at the required time and deliver them directly to your required destination on the same day. For more information, please contact us.
  • Why do I need FlickFirst?
    You may need a courier service to transport your goods or valuable items from one location to another. By using our service, you get peace of mind that your goods are in safe hands.
  • What is the cut off time for same day delivery?
    Our booking system closes 5 hours before a session starts.
  • What can you transport?
    We have the capacity to transport anything from a small parcel to a van load. We can transport these items, but are not limited to; PR Packages, cakes, balloons, and fine art.
  • How much does same day delivery cost?
    Prices start from just £29.99 and increase depending on distance and vehicle size. Each job is individually priced, contact us for more information on our services and price. Click here
  • Do you provide delivery ETA?
    Yes, once your goods have been collected you are provided with a delivery ETA window. Your dedicated account manager will also be able to provide you with a to-the-minute ETA based on the driver's current location. For more information, please contact us.
  • What's the difference between standard delivery and secure delivery?
    Our standard delivery service is a standard car for items that will be inside the boot, whereas secure deliveries are for fragile and high value items which require extra care such as artwork, antiques, musical instruments, screens, luxury items and specialist equipment.
  • Can you move fragile goods?
    Yes, our service is ideal for fragile and high-value goods as this is our specialty.
  • How do I schedule multiple deliveries?
    You can arrange a collection with one of our dedicated couriers for multiple items going to one or more addresses. To schedule your multiple deliveries, click here
  • What geographical areas do you cover?
    We cover Greater London within the M25 and up to 50 miles outside the M25. For further inquiries, contact us here
  • Do you provide other delivery services?
    We offer a variety of services for transporting your goods. Find out more by visiting our website - www.flickfirst.co.uk
  • Do you operate at weekends and out of normal working hours?
    We operate Monday to Saturday 7am to 7pm each day.
  • When can you collect?
    We are able to collect your consignment from 7 AM, you can select your preferred pick up time when scheduling your booking with us. pick-up
  • How quickly can you deiver my goods?
    Once loaded our drivers head straight to your delivery address and complete the delivery.
  • How do I make a booking?
    You can simply make a booking online on our website - www.flickfirst.co.uk
  • How do I get in contact with FlickFirst?
    You can contact us by filling out our contact form here
  • How can I pay for my booking?
    Choose from a monthly subscription or a pay-as-you-go, whichever suits your business needs. Our booking system allows you to pay online when making a booking.
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